FAQs

Can I track the status of my Request after I submit it?

You can track the status of your Request at any time. If you submitted your request by logging into either Visalia Works, My Visalia, or by our mobile app, Visalia Mobile, then you only have to log in again to see the status. 

If you submitted the request anonymously, or submitted it without logging in to Visalia Works you will need both the RequestID and the LookupID to track your request. Please be sure to make a note of both numbers when you submit our request. 

View our Submitting A New Request page for more information.