FAQs

What is the "My Visalia" Portal?

My Visalia Residents Portal

The Resident Portal allows residents and visitors to personalize the website to deliver only the information they are interested in – while keeping everything else just a few clicks away. Site visitors create a user identity and provide contact information if they choose. Once this identity is established, they will be able to select the types of department news, events, communications, favorite website pages, and check the status of their open service request in the CRM Module.

Users will be able to view, select and customize the following homepage options:

My News Feeds
My Calendar Events
My Favorites Pages and City Services (receiving email updates if the page is updated)
My Departments or Services (Icons Tray)
My Notifications and Email Subscriptions Lists
My Service Requests (submitted through "Visalia Works" the CRM and the Mobile apps)