FAQs

A street light is out.

If you are able, please check the identification number on the street light pole. Street lights with ID numbers beginning with "COV" are owned and maintained by the City of Visalia. You can use our online form to report the issue here, or you can call the Public Works Department at 559-713-4428.

If the ID number is 7 digits followed by the letter "E" the light is owned and maintained by Southern California Edison. You can report problems with street lights to Southern California Edison online (click here). You can also report the problem by calling SCE at 1-800-611-1911.